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Collision-damaged SUV being repaired at Brilliant Shine

Insurance repairs

Insurance repairs, done properly.

Had an accident? Get an accurate quote from us, take it to your insurer, and once your claim is approved we'll restore your car to factory condition.

How it works

How insurance repairs work.

You manage the claim with your insurer. Our job is an accurate quote and a flawless, approved repair. Here's the flow.

01

Get your quote

Bring your car in or send us your details, and we'll prepare a detailed, itemised repair quote.

02

Submit it to your insurer

You send our quote to your insurance company and complete their claim forms to open the claim.

03

Assessment & approval

Your insurer sends an assessor to inspect the vehicle and the quote. Once they approve it, you're cleared to go ahead.

04

We do the work

With approval in place, we repair, refinish and quality-check your car to original factory specification, and keep you updated.

05

Collect your car

Cleaned, finished and backed by our written workmanship warranty, ready on the firm completion date we gave you.

Your right to choose

It's your car. It's your choice.

On most claims you are entitled to choose who repairs your vehicle. Your insurer can't force you to use theirs. So bring your quote to us, and once your claim is approved we'll do the work to factory specification, never to a cut corner.

Backed by the Competition Commission's right-to-repair guidelines. Note: if your car is still under manufacturer warranty, an approved repairer may be required. Ask us and we'll advise honestly.

  • On most claims you can choose your own repairer: your insurer can't force you to use theirs.
  • So you're free to bring your quote to Brilliant Shine for the repair.
  • Honest, itemised quotes: exactly what your insurer needs, no surprises.

At the scene

What to do after an accident.

A calm, simple checklist for the moments right after a collision, so keep it handy.

01

Make sure everyone is safe

Move out of traffic if you can, switch on your hazards, and check that no one is hurt.

02

Photograph the damage & scene

Take clear photos of your car, the other vehicle, and the wider scene. They help your claim.

03

Exchange details

Swap names, contact numbers, ID and vehicle details with any other drivers involved.

04

Get a case or claim number

Report to the police where required and to your insurer to open the claim and get a reference number.

05

Request your repair quote

Send us your details and claim number (or bring the car in) for a fast, free repair quote.

06

Submit the quote & we repair

Give our quote to your insurer; once your claim is approved, we carry out the work and keep you updated.

Already had an accident?

Send us your details and claim number for a fast quote to give your insurer.

Request a quote

Insurance questions

Claims, answered plainly.

Yes. A large part of our work is done through insurance. You get a quote from us, submit it to your insurer with their claim forms, and once it's approved (after their assessor inspects the vehicle) we carry out the repair.

*Workmanship warranty: 12 months; paintwork per the paint manufacturer's warranty; parts per the supplier's documentation; rust 1 year or balance of factory warranty. Terms apply.

Still unsure how your claim works? Talk to us, and we'll walk you through it.

Spray painting in the Brilliant Shine booth

Free, no-obligation quote

Let's get your car
back to flawless.

Request a free, no-obligation quote, or bring your car past the workshop so we can assess the damage properly. Insurance work welcome.

CallGet a quote